Billing / Insurance
Like most integrative medicine practices, we are out-of-network providers. As an out-of-network provider, we have not signed a contract for discounted rates with your insurance carrier. This allows us to spend more time with a patient and for you to see a doctor on every visit, receiving the care each patient like you deserves. Unlike other integrative medical practices, we submit your claim as a courtesy to make it easier to get reimbursement from your insurance carrier.
If you have out of network benefits you can use these to help pay for our services. Most of the laboratory tests and radiology services we order will go through your insurance except for the few we do in the office that need to be done immediately. Many of our patients use their health savings account to pay for the integrative care they receive in our office.
Insurances (Other than Blue Cross/Blue Shield, Medicare and Tricare)
We submit your claim as an out-of-network provider. We will bill any balance on your account after 30 days.
Blue Cross/Blue Shield
You pay at the time of the visit and are reimbursed by BC/BS. We submit your claim as an out-of-network provider.
Medicare and Tricare
We have opted out of these plans and patients pay for any office visits or in-house tests.
You will pay at the time of visit and we will give you a receipt to send into your insurance.
We provide unique services as the premier integrative holistic primary care practice in the Washington DC area. Our patients are making an investment in their health and their future.
What Insurance do you accept?
Our physicians are considered out-of-network providers with all insurance companies and Tricare. We have opted out of Medicare. Our physicians do not see Medicaid patients.
What is the best way to contact Inova Steinmetz Integrative and Functional Medicine Center billing department?
Please call our office at 703-671-2700.
How much will my insurance cover?
Most carriers allow 50 to 100 percent of our charges. Your reimbursement depends on your out-of-network benefits.
Will my insurance cover a specific service?
We are unable to determine what your insurance policy will and will not cover. You should contact your insurance company to find out which services are covered under your policy.
What if my insurance does not pay by 30 days?
You are responsible for payment and for contacting your insurance carrier to facilitate reimbursement. State law requires insurance companies to process and respond to a claim within 30 days.
Do you file secondary insurance for patients?
No, we file only to the primary commercial insurance for all of our patients. Most of our insurance claims are sent electronically. If you have Medicare, we will provide the documents for you to submit to your secondary insurance carrier.
What if my insurance denies payment?
Mail or fax (703-671-0680) the reason for the denial to us as soon as possible. We will review and do what we can to assist you in getting payment from your insurance company.